In short
If a bill is unpaid, you have 30 days: your points stay, and once you pay everything carries on as before. After 30 days, your points become Base Points: they have no time limit, but give at most 17% off, no new points are added and member prices are not available.
Day by day after the invoice
| When you pay | Status | What happens |
|---|---|---|
| Within 5 days | Active | On time: on CLASSIC and PREMIUM you get the full monthly points (200 or 500) |
| Days 6–30 | Past due until paid | Your points are kept; once you pay, you are active again. On CLASSIC and PREMIUM you get half the monthly points (100 or 250) |
| Not paid after 30 days | Base | Reward Points turn into Base Points; no new points; no member prices |
The three account statuses
- Active (paying): the invoice is paid within 30 days. Full access, points build up normally.
- Past due: an invoice is issued but not paid — a temporary status of up to 30 days. Your existing points are kept.
- Base: no payment after 30 days. Member prices and new points stop; your Reward Points become Base Points.
What "Base Points" actually means
| Reward Points (active) | Base Points | |
|---|---|---|
| Share of a cruise | Up to 50% (30+ days before departure); up to 100% at 270+ days with enough points saved | At most 17% |
| New points | Every paid month | None |
| Member prices | Available | Not available |
| Time limit | — | None |
| Combine on one booking | — | Not with Reward Points |
Getting back to full access
- Within 30 days: simply pay the open invoice, and everything carries on as before.
- After 30 days, CLASSIC or PREMIUM: reactivating means paying the full initial amount for the plan again, not just the missed month.
- STARTER: can't be reactivated as STARTER — you come back on CLASSIC or PREMIUM.
- Base Points stay Base Points: they don't turn back into Reward Points when you reactivate; they remain a separate discount of up to 17%.
How to avoid a missed payment
- Check your card's expiry date and update it in your account before it runs out.
- Add a backup payment method, so a declined card doesn't leave the invoice open.
- Pay within 5 days on CLASSIC and PREMIUM — it also doubles your monthly points.
- Going away for a while? Check the next invoice date before you leave.
The practical takeaway
A missed payment isn't a cliff — you have 30 days before anything changes. After that, your points turn into Base Points, which are worth much less: at most 17% off, no new points and no member prices. The simplest way to keep full value is to keep your membership paid. If you want to stop on purpose, read how to stop or cancel.
Common questions
What happens if I miss one monthly payment?
Nothing is lost straight away. You have 30 days to pay; your points stay, and once you pay you are active again. On CLASSIC and PREMIUM a later payment earns half the monthly points.
What are Base Points?
What your Reward Points become if a bill stays unpaid for 30 days. They have no time limit, but give at most 17% off, can't be combined with Reward Points and earn nothing new.
Do Base Points expire?
No, Base Points have no time limit.
Can I turn Base Points back into Reward Points?
No. Even if you reactivate your membership, Base Points remain a separate discount of up to 17%.
How do I reactivate after 30 days?
By paying the full initial amount for CLASSIC or PREMIUM again. STARTER can't be reactivated as STARTER.
Reflects membership terms as of March 2026 (Membership 3.X). Always confirm current terms in your account. Reislite is an independent information site run by partners, not a website of inCruises.